What does Ingressr Visitor Analytics track?

The app tracks comprehensive visitor information including referrer sources, session data, device types, operating systems, browsers, and specific Shopify events triggered by each visitor. This provides a complete picture of who visits the store and how they interact with it.

How does the app work?

Once installed from the Shopify App Store, Ingressr automatically begins tracking all visitors to the store. The app runs in the background, collecting data without affecting store performance or visitor experience. All tracking happens seamlessly and requires no additional setup.

What are Shopify events and why are they important?

Shopify events are specific actions that occur on the store, such as product views, cart additions, checkout initiation, and purchases. Tracking these events per visitor helps understand the customer journey and identify where visitors engage most or drop off.

Does the app affect store loading speed?

No. Ingressr is designed to have minimal impact on store performance. The tracking operates asynchronously and does not interfere with page loading times or the visitor browsing experience.

How long is visitor data stored?

Visitor data is retained according to standard data retention policies. The app focuses on providing actionable insights rather than long-term historical storage, ensuring relevant and current visitor intelligence.

Is visitor data anonymous?

Yes. The app tracks behavioral and technical data without collecting personally identifiable information. All visitor tracking respects privacy standards while providing valuable analytics insights.

Why don't I see any visitor data?

If you're not seeing visitor data, this could be because visitors are denying cookies or there may be an issue with the app configuration. Please contact support for assistance in resolving this issue.

What information is needed for support?

When contacting support, provide the shop domain and shopID. This allows support to quickly locate the specific store configuration and provide faster assistance with any questions or issues.